How it works
Get the message.
Every time.
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Implementing AI should be celebration, not a nightmare
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Before Tekst starts working its magic, we take time to learn.
We comb through all your historical data, whether it’s emails, chats, tickets, orders or any other source. The AI model learns the language of your business, including multiple languages, acronyms, SKUs etc. Based on that it maps out the unique structure of your organization.
Once we’ve structured your data, we give you full visibilityinto your operations. How many messages are incomingorders? Complaints? How fast are your teams responding?You’ll see all of it - down to the details like response timesacross countries or agents - and connect it directly to yourreporting platforms like PowerBI.
Now that you have full visibility, you can begin automatingtasks. From order intake to complaint processing, Teksthandles the complexity with ease - we like to say we don’tonly read the message, we read between the lines. Oursystem breaks down each message, even if it's handlingmultiple requests in one email.
Ready to learn more?
Tekst makes your conversations actionable. And with our volume-based pricing, you can scale at your own pace.Check out our pricing page for more info.
