Agentic Process Automation
Turn Emails, Tickets & Calls into clean, structured SAP Data
Automate the flow of unstructured messages into SAP with enterprise-grade AI that trains on your data, extracts intent, and routes structured insights directly into your SAP modules. Eliminating manual triage, errors, and bottlenecks.
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Trusted by Fortune Global 500 corporations
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Most enterprise workflows begin outside SAP: in shared inboxes, support queues, and voice channels where unstructured data creates noise, delays, and costly mistakes. Tekst adds an AI layer that structures, classifies, and routes every inbound message before it ever enters SAP.
The result? Faster processing, higher data quality, fewer errors, and more time for strategic work.
The result? Faster processing, higher data quality, fewer errors, and more time for strategic work.
Intelligence that works on top of your infrastructure
Structure & Validate Unstructured Data Before SAP
Unstructured emails, tickets, and calls are a lost opportunity for automation and a liability for data quality. Tekst turns chaos into structure by interpreting message context, extracting key fields, and preparing them for SAP ingestion with precision that rivals manual entry.
Custom AI Trained on Your Enterprise Data
Generic AI can’t reliably interpret
company - specific terms, acronyms, roles, and workflows. Tekst’s AI learns from your own historical data and SAP taxonomy to deliver accurate topic discovery, conversation mining, and intent recognition so your automation works from day one.
company - specific terms, acronyms, roles, and workflows. Tekst’s AI learns from your own historical data and SAP taxonomy to deliver accurate topic discovery, conversation mining, and intent recognition so your automation works from day one.
Automate Routing Into
SAP — Reduce Manual Work
SAP — Reduce Manual Work
Tekst doesn’t just categorize, it activates. Once structured, data is automatically routed into the correct SAP module (orders, cases, invoices, tickets) without human touchpoints, dramatically reducing inbox triage work and speeding up cycle times.
Conversation Mining & Topic Discovery
Turn every inbound message - email thread, helpdesk ticket, chat transcript, or call transcript - into structured insights. Tekst identifies intents, topics, priorities, and required actions before SAP ever sees the data.
Company-Context AI Models for Precision
Tekst’s AI models adapt to your enterprise workflows, learning industry language, SLAs, and taxonomies so structured outputs meet your business rules and SAP schema with high fidelity.
Feature: Seamless SAP Integration
Automate the full cycle: structured messages automatically create or update SAP records across modules, from order intake to complaint handling, accounts payable, and more, without extra middleware or manual steps.
“Tekst’s AI-powered solution improved our email routing accuracy to 90% in just weeks, streamlining our operations and enhancing customer satisfaction.”
Christophe Lapeau
HR & Payroll
Enterprise-grade security
Tekst ensures full compliance with GDPR and industry standards. It never stores or duplicates data - once processed, it’s permanently deleted. It is independently audited and certified for ISO 27001:2022, SOC 2 Type II, and GDPR compliance.
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Your SAP data, perfected by Tekst's automation
See how Tekst classifies, routes, and activates workflows automatically. No more manual triage.
Tekst AI FAQs
Frequently asked questions
Why does Tekst use artificial intelligence?
Tekst uses AI to help businesses manage their communications more efficiently. Tekst’s custom AI model streamlines & routes all incoming communication and automates complex processes & workflows, eliminating manual work and optimizing operations at scale. It analyzes context, intent, and business-specific language to process emails, tickets, and chats with precision. After labeling and routing messages, Tekst activates automated workflows to eliminate manual tasks and enhance efficiency. The AI learns from historical data, acronyms, and SKUs, adapting to your company’s structure for increasingly accurate automation.
How does Tekst enhance Salesforce Einstein?
Tekst extends the capabilities of Salesforce Einstein by handling complex workflows, large datasets, and multilingual processing with ease. It helps manage high-volume, intricate cases that Einstein alone may struggle with, ensuring smarter automation.mentation is quick and seamless. Tekst integrates with your existing tools like email or CRM, and within just a few days, it's fully set up to start improving your workflow by learning from your historical data.
Is company data safe with Tekst?
Yes. Tekst follows enterprise-grade security protocols and strict compliance regulations to ensure your company’s data remains protected. Tekst does not store or duplicate data; once processed, it is permanently deleted, ensuring full compliance with GDPR and other industry standards. More info can be found on https://trust.tekst.com/
What does Deep Context mean?
Deep Context is Tekst's ability to understand not just the words in a message, but the intent and priorities behind them. This allows the AI to route messages correctly, respond faster, and ensure your team has everything they need to act effectively.
What is Tekst’s pricing model?
Tekst offers flexible, volume-based pricing designed for enterprise scalability. Our “No Cure, No Pay” guarantee means you only pay when Tekst delivers measurable results. Contact our team for a tailored quote based on your business needs.