Agentic Process Automation
Agentic AI to Orchestrate Every Revenue-Critical Workflow.
Tekst reads and structures intake at the source, then updates every dependent system automatically — enabling end-to-end enterprise automation without changing your core systems.
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Trusted by Fortune Global 500 corporations and large enterprises
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Highest accuracy in the market
Intelligence that works on top of your infrastructure
Gain full visibility across inboxes
No more blind spots. Tekst connects to Outlook or Gmail shared inboxes and gives teams a unified view of every request, conversation, and SLA — all structured and searchable in real time.
Automate triage and routing
Tekst classifies each message by topic, urgency, and customer — automatically routing it to the right person or system. From "orders" to "support" your inbox runs itself.
Surface hidden trends and bottlenecks
Measure response times, workload peaks, and recurring issues. Tekst's analytics layer helps you understand where your process breaks — and how to fix it.
Stay compliant, consistent, and in control
Every action is logged, every message auditable. Tekst enforces SLAs, supports handovers, and ensures no email ever slips through the cracks.
“Tekst’s AI-powered solution improved our email routing accuracy to 90% in just weeks, streamlining our operations and enhancing customer satisfaction.”
Christophe Lapeau
HR & Payroll
Enterprise-grade security
Tekst ensures full compliance with GDPR and industry standards. It never stores or duplicates data - once processed, it’s permanently deleted. It is independently audited and certified for ISO 27001:2022, SOC 2 Type II, and GDPR compliance.
Enterprise AI model
Most AI models process words. Tekst processes meaning. By analyzing context, sentiment, intent, and multiple priorities in a single message, Tekst ensures that every email, ticket, or chat is categorized and routed with human-level understanding—at enterprise scale.
Language to Logic
Tekst doesn’t just track messages—it analyzes and transforms them into actionable insights. By detecting trends across 100% of emails, tickets, and chats, Tekst helps you pinpoint inefficiencies, measure team performance, and optimize workflows.
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Scale your inbox operations with automation
1
shared inbox
250K
emails annually
200%
faster FRT
"Seamless shared inbox collaboration"
With Tekst, we transitioned from personal mailboxes to a shared inbox, significantly improving our email management and collaboration. Now, colleagues can easily assist each other, enhancing our customer service efficiency.
Sophie De Keer
Milcobel | FMCG
1
shared inbox
250K
emails annually
200%
faster FRT
"Seamless shared inbox collaboration"
With Tekst, we transitioned from personal mailboxes to a shared inbox, significantly improving our email management and collaboration. Now, colleagues can easily assist each other, enhancing our customer service efficiency.
Sophie De Keer
Milcobel | FMCG
100,000
topics
+20
languages
3
weeks to ROl
“Finally useful insights in our traffic”
“Implementing Tekst provided us with instant insights into our email traffic and response times, transforming our customer service operations. The seamless integration with Outlook and PowerBI has been a game-changer for our team.”
Stefanie Standaert
Becton Dickinson | MedTech
100K
topics
+20
languages
3
weeks to ROl
“Finally useful insights in our traffic”
“Implementing Tekst provided us with instant insights into our email traffic and response times, transforming our customer service operations. The seamless integration with Outlook and PowerBI has been a game-changer for our team.”
Stefanie Standaert
Becton Dickinson | MedTech
3.2
million emails
90
accuracy
85%
auto-classification
“Tekst is great for routing large volumes”
“Managing millions of emails annually was a monumental task until we partnered with Tekst. Their AI-powered solution improved our email routing accuracy to 90% in just weeks, streamlining our operations and enhancing customer satisfaction.”
Christophe Lapeau
Securex | HR & Payroll
3.2
million emails
90
accuracy
85%
auto-classification
“Tekst is great for routing large volumes”
“Managing millions of emails annually was a monumental task until we partnered with Tekst. Their AI-powered solution improved our email routing accuracy to 90% in just weeks, streamlining our operations and enhancing customer satisfaction.”
Christophe Lapeau
Securex | HR & Payroll
1
shared inbox
250K
emails annually
200%
faster FRT
"Seamless shared inbox collaboration"
With Tekst, we transitioned from personal mailboxes to a shared inbox, significantly improving our email management and collaboration. Now, colleagues can easily assist each other, enhancing our customer service efficiency.
Sophie De Keer
Milcobel | FMCG
100,000
topics
+20
languages
3
weeks to ROl
“Finally useful insights in our traffic”
“Implementing Tekst provided us with instant insights into our email traffic and response times, transforming our customer service operations. The seamless integration with Outlook and PowerBI has been a game-changer for our team.”
Stefanie Standaert
Becton Dickinson | MedTech
3.2
million emails
90
accuracy
85%
auto-classification
“Tekst is great for routing large volumes”
“Managing millions of emails annually was a monumental task until we partnered with Tekst. Their AI-powered solution improved our email routing accuracy to 90% in just weeks, streamlining our operations and enhancing customer satisfaction.”
Christophe Lapeau
Securex | HR & Payroll
Start automating your inbox
See how Tekst classifies, routes, and activates workflows automatically. No more manual triage.
Tekst AI FAQs
Frequently asked questions
Why does Tekst use artificial intelligence?
Tekst uses AI to help businesses manage their communications more efficiently. Tekst’s custom AI model streamlines & routes all incoming communication and automates complex processes & workflows, eliminating manual work and optimizing operations at scale. It analyzes context, intent, and business-specific language to process emails, tickets, and chats with precision. After labeling and routing messages, Tekst activates automated workflows to eliminate manual tasks and enhance efficiency. The AI learns from historical data, acronyms, and SKUs, adapting to your company’s structure for increasingly accurate automation.
How does Tekst enhance Salesforce Einstein?
Tekst extends the capabilities of Salesforce Einstein by handling complex workflows, large datasets, and multilingual processing with ease. It helps manage high-volume, intricate cases that Einstein alone may struggle with, ensuring smarter automation.mentation is quick and seamless. Tekst integrates with your existing tools like email or CRM, and within just a few days, it's fully set up to start improving your workflow by learning from your historical data.
Is company data safe with Tekst?
Yes. Tekst follows enterprise-grade security protocols and strict compliance regulations to ensure your company’s data remains protected. Tekst does not store or duplicate data; once processed, it is permanently deleted, ensuring full compliance with GDPR and other industry standards. More info can be found on https://trust.tekst.com/
What does Deep Context mean?
Deep Context is Tekst's ability to understand not just the words in a message, but the intent and priorities behind them. This allows the AI to route messages correctly, respond faster, and ensure your team has everything they need to act effectively.
What is Tekst’s pricing model?
Tekst offers flexible, volume-based pricing designed for enterprise scalability. Our “No Cure, No Pay” guarantee means you only pay when Tekst delivers measurable results. Contact our team for a tailored quote based on your business needs.