Agentic Process Automation
Automate the work that happens between systems.
Your systems work. It's your processes that needs attention.
What breaks execution isn’t SAP or Salesforce - it’s the handoffs between them. Tekst Process Intelligence makes those handoffs visible, revealing where work slows down, effort accumulates, and automation has leverage.
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Trusted by Fortune Global 500 corporations and large enterprises
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Tekst Process Intelligence makes unstructured work run across inboxes, systems, and teams. It is a system-agnostic automation layer that turns emails and conversations into structured, auditable actions, giving AI the operational context it needs to automate and scale real work.
The invisible engine of your operations
Process Intelligence adapts to every high-throughput workflow
Order Management
Case & Incident Management
Service & Support Operations
Cross-System Workflows
Process Explorer
Your processes, mapped automatically—without data engineering. Traditional process mining takes months of setup. Tekst reconstructs real process flows from existing system signals, letting you quickly explore variants, compare teams, and see where time and rework accumulate.
AI-Powered Activity Detection
Process steps identified automatically across systems and channels. Tekst uses AI to detect and label the real activities happening in your workflows—no manual modeling or logging required. This turns operational noise into structured data, showing where time is spent, where loops occur, and which steps drive the highest cost.
Unified Tracing
Every step connected into a single, end-to-end flow. Enterprise work spans multiple systems and channels. Tekst links identifiers, references, and actions across tools to create one continuous process trace—from first trigger to final completion—giving you visibility across system boundaries that traditional mining tools miss.
How Tekst is Different from Celonis
10× Faster. 10× Cheaper. 10× Safer.
Faster to Insight
While legacy tools require heavy integration and consultancy before value appears, Tekst delivers full process visibility in under 10 days. Instead of waiting for IT to prepare structured logs, Tekst reconstructs the flow immediately.
More Affordable Than Traditional Mining
Process mining platforms often cost hundreds of thousands of euros before any insight is generated. Tekst operates at a fraction of that price, without per-seat licenses, mandatory SI projects, or custom modeling.
Safer & Minimal Footprint
Traditional mining centralizes large volumes of historical data in warehouses, increasing your risk surface. Tekst uses a streaming-first architecture with minimal storage—designed for GDPR compliance and enterprise-grade governance from day one.
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“Tekst’s AI-powered solution improved our email routing accuracy to 90% in just weeks, streamlining our operations and enhancing customer satisfaction.”
Christophe Lapeau
HR & Payroll
Getting Started
The First 30 Days
Confidently identify where automation and optimization will deliver the highest ROI.
Within the first month, Tekst automatically maps your key processes end-to-end
across systems, teams, and geographies. You get objective visibility into where work slows down, where exceptions cluster, and which steps generate unnecessary effort.
Connect your Systems
End-to-end mapping
True process visibility
Early issue detection
Process Intelligence
Bottleneck patterns
Exception hotspots
Data-driven findings
Agentic Automations
Improvement opportunities
Automation candidates
High-ROI focus
Why Enterprises Choose Tekst
Clarity → Alignment → Improvement
Teams finally share a single operational truth instead of conflicting interpretations.
Leaders make decisions based on real execution, not dashboards built on assumptions.
Automation becomes strategic, targeted, and tied directly to measurable pain points.
Tekst gives enterprises the visibility they’ve been missing for years — and the confidence to modernize processes with precision.
From Intelligence to Action
The foundation for Agentic Process Automation
Process Intelligence doesn’t just show what’s happening, it reveals where automation will create the greatest leverage. The same activity-level understanding and unified message-to-system tracing feed Tekst’s Agentic Automation layer.
This means you move from fact-based insights → targeted automations → measurable improvements, all within the same platform. No handovers, no re-implementation, no new modeling.
Adopt the Process Intelligence Engine
Turn unstructured operational chaos into structured, measurable insights.
Tekst AI FAQs
Frequently asked questions
Why does Tekst use artificial intelligence?
Tekst uses AI to help businesses manage their communications more efficiently. Tekst’s custom AI model streamlines & routes all incoming communication and automates complex processes & workflows, eliminating manual work and optimizing operations at scale. It analyzes context, intent, and business-specific language to process emails, tickets, and chats with precision. After labeling and routing messages, Tekst activates automated workflows to eliminate manual tasks and enhance efficiency. The AI learns from historical data, acronyms, and SKUs, adapting to your company’s structure for increasingly accurate automation.
How does Tekst enhance Salesforce Einstein?
Tekst extends the capabilities of Salesforce Einstein by handling complex workflows, large datasets, and multilingual processing with ease. It helps manage high-volume, intricate cases that Einstein alone may struggle with, ensuring smarter automation.mentation is quick and seamless. Tekst integrates with your existing tools like email or CRM, and within just a few days, it's fully set up to start improving your workflow by learning from your historical data.
Is company data safe with Tekst?
Yes. Tekst follows enterprise-grade security protocols and strict compliance regulations to ensure your company’s data remains protected. Tekst does not store or duplicate data; once processed, it is permanently deleted, ensuring full compliance with GDPR and other industry standards. More info can be found on https://trust.tekst.com/
What does Deep Context mean?
Deep Context is Tekst's ability to understand not just the words in a message, but the intent and priorities behind them. This allows the AI to route messages correctly, respond faster, and ensure your team has everything they need to act effectively.
What is Tekst’s pricing model?
Tekst offers flexible, volume-based pricing designed for enterprise scalability. Our “No Cure, No Pay” guarantee means you only pay when Tekst delivers measurable results. Contact our team for a tailored quote based on your business needs.