Tekst uses AI to help businesses manage their communications more efficiently. Tekst’s custom AI model streamlines & routes all incoming communication and automates complex processes & workflows, eliminating manual work and optimizing operations at scale. It analyzes context, intent, and business-specific language to process emails, tickets, and chats with precision. After labeling and routing messages, Tekst activates automated workflows to eliminate manual tasks and enhance efficiency. The AI learns from historical data, acronyms, and SKUs, adapting to your company’s structure for increasingly accurate automation.

Tekst extends the capabilities of Salesforce Einstein by handling complex workflows, large datasets, and multilingual processing with ease. It helps manage high-volume, intricate cases that Einstein alone may struggle with, ensuring smarter automation.mentation is quick and seamless. Tekst integrates with your existing tools like email or CRM, and within just a few days, it's fully set up to start improving your workflow by learning from your historical data.

Yes. Tekst follows enterprise-grade security protocols and strict compliance regulations to ensure your company’s data remains protected. Tekst does not store or duplicate data; once processed, it is permanently deleted, ensuring full compliance with GDPR and other industry standards. More info can be found on https://trust.tekst.com/

Deep Context is Tekst's ability to understand not just the words in a message, but the intent and priorities behind them. This allows the AI to route messages correctly, respond faster, and ensure your team has everything they need to act effectively.