What does Tekst add to Salesforce?

Tekst complements Agentforce by extending automation to areas Salesforce can’t natively reach. It ensures that data entering Salesforce is already structured, clean, and actionable — enhancing Einstein and Agentforce performance rather than competing with it directly.

How does Agentic Process Automation differ from traditional automation tools like RPA?

While RPA follows predefined rules, Tekst’s Agentic Process Automation interprets intent, reasons contextually, and adapts in real time. It can manage unstructured data such as emails or customer requests, making automation far more flexible and intelligent than RPA.

What makes Tekst more flexible than Agentforce for enterprise automation?

Tekst goes beyond Agentforce by automating not only CRM tasks but also the upstream communication that feeds into Salesforce. It captures, cleans, and classifies unstructured data from inboxes, giving enterprises a complete and accurate operational view.

The

alternative

RPA 2.0: Understand work before automating it.

Tekst starts upstream: reading the emails, tickets, orders, and exceptions that make bots brittle and implementations drag for months, then maps the real process and automates it end to end. Live in less than a week, no developers required.

The world’s leading enterprises can now automate with confidence.

Why Tekst?

RPA automates what's structured. Your real work lives in emails, PDFs, and chats: unstructured. UiPath assumes you already know your process and can script it. Renaming bots "agents" doesn't change the architecture underneath.

Tekst starts where the work starts. It understands every message, maps the real process behind it, and executes end-to-end with AI agents, across SAP, Salesforce, ServiceNow, and your inbox.

Tekst AI agents connecting email, PDF, and chat to SAP, Salesforce, ServiceNow, and inbox

Here's What Actually Moves the Work.

Scripted automation is only half the job. Here's what closes the gap between a bot and a finished process.

Capability

What it does

Time to value

Where automation starts

Maintenance

Total cost

Best fit

Understands and acts. Reads unstructured work, maps the real process, executes it with AI agents ,out of the box.

Weeks. Live on top of your existing systems. No bot development backlog.

At the inbox. Unstructured emails, PDFs, and calls become structured, auditable actions.

Self-improving. AI reads meaning, not pixels: new formats and phrasing are handled without re-scripting.

Subscription only. No robot licenses, no consumption units, no mandatory services.

Enterprise ops teams, orders, claims, support, drowning in unstructured work and ready to automate end to end.

Bots plus agents, that your developers build. Every automation is designed, scripted, and modeled in Studio before it runs.

Months. RPA developers, Orchestrator infrastructure, and a Center of Excellence before automation scales.

At structured screens. Unstructured input runs through metered add-ons — document AI is billed per page, per AI Unit.

Permanent. Bots break on UI and format changes, and even the Healing Agent that fixes them is metered per fix.

Opaque. Platform Units, Robot Units, AI Units, Agent Units — plus six-figure Year-1 services. Only the entry tier has a public price.

Organizations with a dedicated RPA CoE and developer capacity for a bot-by-bot roadmap.

Understand First, Then Automate

Automates what you script, mapping the real process is a separate mining product and its own modeling project.

Maps the real process first, then automates it. Insight and execution never leave the platform.

No Bot Maintenance

Bots break on UI and format changes, and even the Healing Agent that fixes them is metered per fix.

Adapts to new formats and phrasing automatically. Nothing to re-script, nothing to babysit.

Live in Weeks, Not Quarters

Needs Studio developers, Orchestrator infrastructure, and a CoE before automation scales.

Goes live on top of your existing systems, working automation in weeks.

One Subscription, No Robot Math

Meters Platform Units, Robot Units, AI Units, and Agent Units — plus six-figure Year-1 services. Only the entry tier has a public price.

One predictable subscription. No consumption units, no services bill.

How it works

Conversation Mining

Every email, PDF, and message understood, not just captured. Tekst extracts intent, urgency, topic, and references from free-form language with enterprise-grade accuracy. The unstructured backlog becomes structured, actionable data.

Process Intelligence

Tekst reconstructs what actually happens across systems, teams, and channels, showing where time, loops, and rework accumulate. You automate the steps that matter, with proof, not guesses.

Agentic Execution

AI agents that finish the job across SAP, Salesforce, ServiceNow, and email. They create the case, update the order, route the exception, and reply , with a full audit trail on every action.

Order Management

Claims Handling

Case & Incident Management

Cross-System Workflows

Is Tekst enterprise-ready?

Yes. SOC 2, ISO 27001, and GDPR compliant, with a full audit trail on every automated action. Global enterprises including Nokia, Mitsubishi, and Becton Dickinson run their operations on Tekst.

What is the difference between UiPath and Tekst?

UiPath is an RPA-first platform: developers script automations in Studio, deploy them through Orchestrator, and maintain them as interfaces change. Tekst is AI-native and starts upstream — it reads unstructured emails, PDFs, and chats, maps the real process behind them, and executes end to end with AI agents. No bots to build, no scripts to maintain.

Do I need RPA developers to use Tekst?

No. Tekst comes with understanding, process mapping, and agentic execution built in. There's no studio, no scripting language, and no Center of Excellence to staff.

How long does implementation take?

Weeks. Tekst plugs into the systems you already run, no data warehouse, no extraction pipeline, no bot-by-bot build plan. The Process Intelligence Audit that maps your workflow is delivered in under a week.

How does Tekst handle unstructured documents and emails?

Tekst's conversation mining reads free-form language, extracting intent, urgency, topic, and references from emails, attachments, and messages with enterprise-grade accuracy. No templates, no per-document-type model training, no per-page metering.

How is Tekst priced?

One subscription. No robot licenses, no consumption units, no mandatory implementation services or consulting partner.

RPA 2.0: Understand work before automating it.

Here's What Actually Moves the Work.

Handling new formats

OCR + templates (previous generation)

Reading variation

OCR + templates (previous generation)

AI engine control

OCR + templates (previous generation)

Time to first model on real data

OCR + templates (previous generation)

Where the team works

OCR + templates (previous generation)

Coverage across O2C and S2P

OCR + templates (previous generation)

ERP integration

OCR + templates (previous generation)

Automation that survives contact with reality.

Agentic automation adapts to every high-throughput workflow

FAQ