For customer experience and operations leaders, resolving inbound work fast and flawlessly is business critical. While Agentforce layers AI into CRM workflows, Tekst delivers Workflow Intelligence - turning customer requests from any channel into structured, automated outcomes across your legacy tech stack.



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Built for people, not just agents
Agentforce assumes structure. Tekst starts with chaos. We plug into Salesforce or shared inboxes, detect patterns in emails and attachments, and turn them into structured workflows. No new tools required or change management required.
Tekst helps leaders regain control over fragmented service processes. No more human triage, copy-paste operations, or delays between teams. Instead, customer issues are intelligently routed, acted upon, and resolved across systems, with oversight at every step.
Understands how real enterprises work
Automate repetitive work across systems
Agentforce is great if everything happens inside one platform. Tekst is better if your business still runs on multiple platforms, peoples, and follow-ups.
Tekst helps enterprise ops and CX teams deliver faster, cleaner, and more consistent customer outcomes. The impact: better SLA adherence, fewer escalations, and a drastic reduction in repetitive work.
Trusted by Leaders in Customer Operations
Tekst is used by leading enterprises in industries where CX excellence is non-negotiable — from financial services to supply chain to government services. We support complex operational flows, multilingual environments, and heavily regulated contexts with ease.














Tekst was built for the enterprise CX leader who wants more than chat-powered shortcuts. Tekst ensures that what enters your operations — from inbox to ERP — is understood, routed, and resolved. Don’t let manual triage define your customer experience. Let’s automate the boring work — and transform your back office into a competitive advantage.