End-to-end enterprise automation for Email to Case.
Email to Case, solved.
Salesforce can log a case from an email, but it doesn’t understand what to do next. Tekst adds intelligence and execution on top of your Salesforce case workflows and easily connects with other systems. So teams spend less time tagging, routing, and replying and more time solving.
Learn more about what Tekst can do
Discover the impact of AI on your enterprise. Whether you're exploring automation or ready to optimize at scale, our experts are here to help—no jargon, just real solutions.
Native integration with Salesforce
Tekst plugs into Salesforce and updates cases in real-time. No new interface, no sync delays — just smoother workflows on top of your CRM.
Understands email context, not just metadata
Tekst uses AI to extract meaning from full email threads, attachments, and tone — so your routing and response logic reflects the real world.
Triage at scale, without new headcount
Tekst helps CX teams handle higher volumes without compromising SLAs or agent sanity.
“Managing millions of emails annually was a monumental task until we partnered with Tekst. Their AI-powered solution improved our email routing accuracy to 90% in just weeks, streamlining our operations and enhancing customer satisfaction.”
