Stop emails from slowing your business down.

AI-driven email labeling & routing

Talk to Tekst
Accelerate resolutions with Tekst email routing

Enterprise teams often face delays and miscommunications due to manual or rule-based email routing systems that can't handle the complexity of modern business communications. Tekst's AI-driven email labeling and routing system understands the context and urgency of each message, ensuring it's directed to the appropriate department or specialist instantly.

Shipping & logistics
Instantly assign delivery disputes, lost package claims, customs documentation, and supply chain disruptions to the correct department, reducing operational slowdowns and improving customer service.
Corporate HR & workforce management
Ensure that HR inquiries, payroll discrepancies, benefits requests, and employee legal matters reach the right specialists, reducing delays and improving internal service levels
Financial services & banking
Route fraud claims, loan applications, high-risk transactions, and customer disputes to the appropriate teams

Learn more about what Tekst can do

Discover the impact of AI on your enterprise. Whether you're exploring automation or ready to optimize at scale, our experts are here to help—no jargon, just real solutions.

Talk to our experts
Name Surname
Automation Engineer @ Tekst

Eliminate routing delays & reduce resolution times

Tekst intelligently prioritizes and routes messages based on content, urgency, and past resolution data. By leveraging historical patterns and contextual understanding, Tekst minimizes the chances of misrouting, ensuring that critical issues are addressed promptly and effectively.

Seamless integration with existing systems

Tekst integrates effortlessly with enterprise platforms like CRM (Salesforce, HubSpot), ERP (SAP, Oracle), and ticketing tools (Zendesk, ServiceNow). AI-powered routing syncs in real-time, reducing disruptions and ensuring a seamless operational flow across departments.

Adaptable & scalable to enterprise growth 

Tekst handles enterprise-wide case routing across complex ecosystems. As businesses grow, so do case volumes. Tekst scales effortlessly, handling increasing demands without compromising accuracy or speed.

Top use cases for process automation
AI-powered solutions for real-world operations
“Their AI-powered solution improved our email routing accuracy to 90%”

“Managing millions of emails annually was a monumental task until we partnered with Tekst. Their AI-powered solution improved our email routing accuracy to 90% in just weeks, streamlining our operations and enhancing customer satisfaction.”

Christophe Lapeau
Product Owner at Securex
Case & incident management
Customer support & response optimization
View all use cases