How does Tekst’s AI handle high-volume shared inboxes?

Tekst automatically detects intent, urgency, and topic across thousands of messages. It applies custom routing rules and integrates directly with CRMs, turning Shared Inbox Management into an intelligent, automated workflow rather than a manual sorting task.

How does Tekst use Process Intelligence?

Process Intelligence in Tekst uses data and analytics to monitor and optimize enterprise workflows. It identifies bottlenecks, inefficiencies, and deviations, giving companies real-time visibility into how operations truly function and where automation can deliver the most value.

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Read about automation, operations and AI

Featured Blog

The Road to the Self-Improving Company

See how Agentic Process Automation powers the self-improving enterprise with real-time learning and smarter workflows.

APA vs. EDI & iPaaS: From Integration to Intention

APA transforms EDI and iPaaS by turning data movement into intelligent work coordination across your enterprise.

Agentic Process Automation (APA) vs. Process Intelligence: From Seeing to Doing

Process Intelligence and APA combined create autonomous workflows that spot problems and fix them instantly.

APA vs. RPA: Why Repetition Isn’t Intelligence

Agentic Process Automation vs RPA: discover why enterprises move from repetitive tasks to intelligent, adaptive automation.

What Is Agentic Process Automation (APA)?

Learn what Agentic Process Automation is and how it turns unstructured inbox workflows into intelligent automated processes.

Inbox-to-Process Webinar

Watch the Tekst webinar including a product demo and discover new features like Suggested Tags, Process Mining and Outlook Panel.

Contekst 2025, the start of a movement.

Discover what happens when you bring changemakers together with a shared vision to Eliminate The Boring Work.

Why Process Intelligence Needs to Start in the Inbox

Most process mining tools miss where real work begins: the inbox. Discover how Tekst uses conversation data, not just system logs, to reveal and automate the true flow of business.

New at Tekst: Build Your Own Inbox Automations with Custom Actions

Discover How This New Feature Can Improve Your Tekst Experience!

CIONET x Tekst: Automating the Work That’s Holding You Back

Ready to learn more?

Tekst makes your conversations actionable. And with our volume-based pricing, you can scale at your own pace.Check out our pricing page for more info.

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