
Tekst's purpose-built AI analyses, labels, reroutes and automates incoming customer requests. We combine cutting-edge language models with deep process insight to transform your email traffic into structured, actionable data, without disrupting your teams or current platforms.
Before automation can work reliably, Tekst builds a deep understanding of how work actually flows inside your organization. We connect to inboxes, ERP, CRM, and documents to capture real operational signals.
Our AI learns your workflows, terminology, languages, and exceptions from historical and live interactions. Every message and request becomes structured operational data.
This creates a real-time map of decisions, bottlenecks, and automation opportunities across your business.

Once Tekst understands how work really happens, AI agents begin executing operational tasks across your systems. They route requests, process orders, update cases, and validate documents automatically.
The agents understand context and adapt to real-world complexity, including incomplete information and changing formats.
Tekst integrates into your existing tools without forcing teams to change how they work. Automation becomes reliable, scalable, and resilient instead of fragile and maintenance-heavy.

Tekst improves workflows every time work is processed. The same intelligence that powers automation continuously learns from new interactions, exceptions, and performance trends.
Process intelligence reveals bottlenecks, highlights improvement opportunities, and surfaces new workflows to automate.
As automation expands, operations become faster, more accurate, and easier to scale. Over time, organizations evolve from manual processes to self-improving operations.

Tekst makes your conversations actionable. And with our volume-based pricing, you can scale at your own pace.Check out our pricing page for more info.
