Retail & FMCG
Enhance customer service & order processing in retail
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Clutter removal and email filtering
Speed and accuracy are crucial in retail customer service. Tekst generates AI-powered responses for common customer inquiries, ensuring quick, consistent, and high-quality replies that leave customers satisfied.
Speed and accuracy are crucial in retail customer service. Tekst generates AI-powered responses for common customer inquiries, ensuring quick, consistent, and high-quality replies that leave customers satisfied.
Proposed answer generation
Automatic order intake
Manual order processing slows down operations and increases the risk of errors. Tekst automates order extraction from emails and integrates seamlessly with your ERP system, reducing delays and improving efficiency—so you can focus on growing your business.
competitive advantage
A custom-trained AI model built on your company’s data, workflows, and expertise—continuously learning and optimizing to improve efficiency at scale.
Your company retains full ownership and control of its data. Tekst processes information in real-time, ensuring enterprise-level security, compliance, and trust.
No change management required. Tekst integrates directly into your company’s existing tools and systems, keeping operations smooth, efficient, and scalable.
“Managing millions of emails annually was a monumental task until we partnered with Tekst. Their AI-powered solution improved our email routing accuracy to 90% in just weeks, streamlining our operations and enhancing customer satisfaction.”
Our customers have great stories
Big claims are easy. Real impact is what matters. Tekst doesn’t just promise efficiency—we turn
"where did that message go?" into "already handled."
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