Inbox structuring with custom AI 

Get your shared inbox under control.

Tekst AI adds structure, triage, and tracking to overloaded shared mailboxes, without changing how your team works. Go live in 6 weeks.

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Shared Inbox Challenges

Tekst’s enterprise AI automates inbox management, instantly categorizing, prioritizing, and routing emails to the right teams.

No more manual email triage
Tekst AI auto-tags and assigns every incoming email based on topic, urgency, and language.
Faster resolution time
Tekst AI routes messages instantly to the right team, improving response times and preventing bottlenecks.
Get insights in your inbox
Understand what is coming in and how it gets handled so you can take the right actions.

Learn more about what Tekst can do

Discover the impact of AI on your enterprise. Whether you're exploring automation or ready to optimize at scale, our experts are here to help—no jargon, just real solutions.

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Name Surname
Automation Engineer @ Tekst

AI-powered email sorting & routing

Tekst’s context-aware AI analyzes content, urgency, and historical data to classify and route emails instantly. Critical messages are prioritized and assigned immediately to the correct person or team.

Realtime insights into volumes & trends

Track email load, response speed, bottlenecks and missed SLA risk in one dashboard. Spot operational issues before they escalate and make reporting to leadership a lot easier.

No change management, keep working in Outlook.

Tekst connects directly in the background with Outlook but also Gmail, Salesforce and other enterprise systems. We automate email processing without disrupting existing workflows, reducing administrative workload one email at a time.

Top use cases for process automation
AI-powered solutions for real-world operations
“Their AI-powered solution improved our email routing accuracy to 90%”

“Managing millions of emails annually was a monumental task until we partnered with Tekst. Their AI-powered solution improved our email routing accuracy to 90% in just weeks, streamlining our operations and enhancing customer satisfaction.”

Christophe Lapeau
Product Owner at Securex
Case & incident management
Customer support & response optimization
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