MedTech & Pharma
Ensure compliance and incident management with medtech automation
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Product incident reporting
Medtech companies often manage high volumes of emails, including customer inquiries, compliance requests, and supplier communications. Tekst’s AI-driven inbox automation filters, categorizes and routes emails to the appropriate departments, significantly reducing response times and operational bottlenecks. This streamlines communication workflows, enhancing overall efficiency.
Medtech companies often manage high volumes of emails, including customer inquiries, compliance requests, and supplier communications. Tekst’s AI-driven inbox automation filters, categorizes and routes emails to the appropriate departments, significantly reducing response times and operational bottlenecks. This streamlines communication workflows, enhancing overall efficiency.
Outlook shared inbox automation
Complaint handling
Handling product complaints manually leads to delays and compliance risks. Tekst automates complaint intake, categorization, and resolution tracking, ensuring every issue is handled efficiently and documented properly.
competitive advantage
A custom-trained AI model built on your company’s data, workflows, and expertise—continuously learning and optimizing to improve efficiency at scale.
Your company retains full ownership and control of its data. Tekst processes information in real-time, ensuring enterprise-level security, compliance, and trust.
No change management required. Tekst integrates directly into your company’s existing tools and systems, keeping operations smooth, efficient, and scalable.
“Managing millions of emails annually was a monumental task until we partnered with Tekst. Their AI-powered solution improved our email routing accuracy to 90% in just weeks, streamlining our operations and enhancing customer satisfaction.”
Our customers have great stories
Big claims are easy. Real impact is what matters. Tekst doesn’t just promise efficiency—we turn
"where did that message go?" into "already handled."
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