Customer Stories

Read about our clients and their success

Featured Story
Vandemoortele

Vandemoortele reached 90% email classification accuracy and standardized ticket creation across regions with Tekst's Agent Desktop and AI classification.

Dossche Mills

Dossche Mills combined Tekst's Process Intelligence and Agentic Automation across EMEA mailboxes and SAP.

Cras

Cras turns incoming email into routed Salesforce cases and checks every supplier order confirmation against SAP automatically with Tekst.

Vandemoortele

Vandemoortele reached 90% email classification accuracy and standardized ticket creation across regions with Tekst's Agent Desktop and AI classification.

Joris Ide

Joris Ide lifted ship-to and product identification accuracy from 25% to 80% and gave its order team a side panel built for variant-heavy articles.

Victaulic

How Victaulic improved code extraction, standardized email labeling for its UK team, and automated certificate and claims routing with Tekst.

Daikin

Daikin automated ticket classification and assignment with Tekst, saving over 20 seconds per ticket and unlocking on-demand reporting in Teams and Copilot.

Securex

Securex provides comprehensive HR services, from social secretariats and entrepreneurial support to prevention services.

Becton Dickinson

Becton Dickinson (BD) is a global medical technology leader that manufactures and sells medical devices to hospitals, laboratories, and healthcare institutions worldwide. With a vast network of customers, BD faces the ongoing challenge of delivering exceptional service while managing an enormous volume of support requests.

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