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Shared inbox management
Payroll teams receive countless inquiries related to salaries, tax deductions, and benefits. Tekst automatically categorizes, prioritizes, and routes these emails, ensuring faster responses and reducing backlog.
Tekst uses AI to scan and classify incoming HR and payroll-related emails, reducing the need for manual triage and allowing teams to focus on high-value customer support tasks.
AI-driven email labeling & routing
Case enrichment with contextual insight
Customer cases often require historical context, such as past inquiries, relevant regulation or links to other files & documents. Tekst provides necessary context, enabling HR & payroll providers to make informed decisions faster.
competitive advantage
A custom-trained AI model built on your company’s data, workflows, and expertise—continuously learning and optimizing to improve efficiency at scale.
Your company retains full ownership and control of its data. Tekst processes information in real-time, ensuring enterprise-level security, compliance, and trust.
No change management required. Tekst integrates directly into your company’s existing tools and systems, keeping operations smooth, efficient, and scalable.
“Managing millions of emails annually was a monumental task until we partnered with Tekst. Their AI-powered solution improved our email routing accuracy to 90% in just weeks, streamlining our operations and enhancing customer satisfaction.”
Our customers have great stories
Big claims are easy. Real impact is what matters. Tekst doesn’t just promise efficiency—we turn
"where did that message go?" into "already handled."
Discover the impact of AI on your enterprise. We're here to help you get started.