How does Tekst’s AI handle high-volume shared inboxes?

Tekst automatically detects intent, urgency, and topic across thousands of messages. It applies custom routing rules and integrates directly with CRMs, turning Shared Inbox Management into an intelligent, automated workflow rather than a manual sorting task.

How does Tekst use Process Intelligence?

Process Intelligence in Tekst uses data and analytics to monitor and optimize enterprise workflows. It identifies bottlenecks, inefficiencies, and deviations, giving companies real-time visibility into how operations truly function and where automation can deliver the most value.

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Read about automation, operations and AI

Featured Blog

Why Process Intelligence Is Critical When Implementing AI

Learn why process intelligence is critical when implementing AI and how Tekst turns text-based workflows into scalable, governable automation.

Contekst 2025, the start of a movement.

Discover what happens when you bring changemakers together with a shared vision to Eliminate The Boring Work.

Why Process Intelligence Needs to Start in the Inbox

Most process mining tools miss where real work begins: the inbox. Discover how Tekst uses conversation data, not just system logs, to reveal and automate the true flow of business.

New at Tekst: Build Your Own Inbox Automations with Custom Actions

Discover How This New Feature Can Improve Your Tekst Experience!

CIONET x Tekst: Automating the Work That’s Holding You Back

Meta's Release of LLama 4

Meta’s release of Llama 4 marks a major leap in open AI models, combining enhanced performance, multimodal capabilities, and open-source accessibility to deliver powerful AI for both developers and consumers.

Tekst.com has been nominated for the Rising Star award

Tekst.com is honored to be nominated for the Rising Star Award by Deloitte. Recognized for our AI innovation and growth, we're shaping the future of automation.

Gen AI: Unpacking the Differences Between Open-Ended and Close-Ended AI Tasks

Tekst.com unpacks open-ended vs. close-ended AI tasks. Discover how these distinctions shape AI development, user expectations, and real-world applications.

Keynotes from our 23rd NLP Event: Finetuning LLMs

Dive into Tekst.com's 23rd NLP Event insights on finetuning large language models. Learn the pros, cons, and transformative impact of finetuning for AI tasks.

Press Release: Tekst.com raises €700k from Entourage for AI platform that automates tough business processes

Tekst.com raises €700K to expand its AI platform for automating complex business processes. Discover how it's transforming enterprise efficiency and employee satisfaction.

Ready to learn more?

Tekst makes your conversations actionable. And with our volume-based pricing, you can scale at your own pace.Check out our pricing page for more info.

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