Read about automation, operations and AI

Transforming retail: AI enhances customer support with instant responses, tailored experiences, and efficient inventory management while addressing key challenges.

Tekst.com outlines 23 essential customer service metrics for 2023. Track these KPIs to optimize support, improve satisfaction, and build trust with your audience.

The production industry is transforming customer support with automation, omnichannel strategies, and predictive analytics. Discover challenges and future trends

Generative AI is reshaping customer support by automating tasks, enhancing agent efficiency, and improving customer experiences while maintaining a human touch.

Ensure seamless large file uploads with tips on chunked transfers, secure S3 URLs, error recovery, and automatic resumability for a reliable and user-friendly process.

Hidden costs of customer support can impact your bottom line. Explore solutions like automation and streamlined workflows to enhance efficiency and reduce expenses.

From speech to text to insights: Learn how multilingual AI enables accurate classification of audio files with state-of-the-art tools like OpenAI's Whisper and more.

Improve customer support with automatic ticket dispatching. Learn how AI-powered tools boost response times, reduce costs, and enhance agent productivity.

Tekst.ai’s name reflects our commitment to multilingual AI and revolutionizing customer support. Dive into the story behind our Dutch-rooted, AI-first identity.