Read about automation, operations and AI

Ensure seamless large file uploads with tips on chunked transfers, secure S3 URLs, error recovery, and automatic resumability for a reliable and user-friendly process.

Hidden costs of customer support can impact your bottom line. Explore solutions like automation and streamlined workflows to enhance efficiency and reduce expenses.

From speech to text to insights: Learn how multilingual AI enables accurate classification of audio files with state-of-the-art tools like OpenAI's Whisper and more.

Improve customer support with automatic ticket dispatching. Learn how AI-powered tools boost response times, reduce costs, and enhance agent productivity.

Tekst.ai’s name reflects our commitment to multilingual AI and revolutionizing customer support. Dive into the story behind our Dutch-rooted, AI-first identity.

Struggling with support backlog? Learn how AI-powered self-service, automatic ticket routing, and actionable reporting can streamline workflows and boost efficiency.

Automate ticket tagging with AI to optimize support workflows. Effortlessly route tickets by topic or urgency and reduce handling time with intelligent solutions.

Streamline customer support with smart email routing. Use AI to automate dispatching, reduce response times, improve productivity, and enhance customer satisfaction.

Transform Zendesk ticket routing with AI. Automatically tag and assign tickets by topic, sentiment, and language for faster, more accurate customer support.